Glam Origins Store Policy
At Glam Origins, our goal is to provide a fair, rewarding, and enjoyable shopping experience. We want you to love every item you purchase from us. Please review the policy below to understand our return and exchange guidelines.
If you have any questions, feel free to contact us at info@glamorigins.com.
Returns
We offer a 30 day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, items must meet the following conditions:
The item must be unworn, unused, and in the same condition you received it
All original tags must remain attached
The item must be returned in its original packaging
You must provide proof of purchase or receipt
Some items are not eligible for return. Please carefully read the product description on each item page for return eligibility before making a purchase.
Customers are responsible for return shipping costs.
How to Start a Return
To initiate a return, please contact us at:
Once your return request is approved, we will provide instructions on how and where to send your item.
Return address:
11 Tunis Ave
Bronxville, NY 10708
United States
Please note that items sent back without first requesting a return will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Email: info@glamorigins.com
Non Returnable Items
Certain items cannot be returned, including:
Custom or personalized products
Some accessories and apparel items
Personal care products such as beauty items
Sale items
Gift cards
If you are unsure whether your item qualifies for a return, please contact us before purchasing.
Exchanges
The fastest way to receive a different item is to return the original item and place a new order for the desired product once your return is approved.
Refunds
Once we receive and inspect your returned item, we will notify you if your refund has been approved.
If approved, your refund will be issued in store credit that can be used for future purchases at Glam Origins.
Please allow time for processing once the return has been inspected.
If more than 15 business days have passed since your return was approved and you have not received your store credit, please contact us at info@glamorigins.com
Shop With Confidence
At Glam Origins, we are committed to providing a shopping experience that is transparent, fair, and customer focused. Every order is handled with care, and we stand behind the quality of our products. Our collections feature African inspired fashion, accessories, and home décor designed to celebrate culture and creativity while offering our customers unique and meaningful pieces.
Our designs have also been showcased at New York Fashion Week, reflecting our commitment to culture, creativity, and bold style.
If you ever have questions about your order, a product, or our policies, our team is always here to help. You can reach us at info@glamorigins.com, and we will gladly assist you.
Your satisfaction and trust are important to us.
Questions
If you have any questions about our store policies or a specific product, please reach out to us.
Email: info@glamorigins.com
Phone: +1 9143849953
We are always happy to help!
